Refund and Cancellation Policy for Shillong Commerce College Website
Effective Date: 19-06-2025
Shillong Commerce College operates www.shillongcommerceadmission.in to manage student data, facilitate fee payments, and provide college-related services. This Refund and Cancellation Policy outlines the terms for refunds and cancellations related to payments made through the Site for college fees, programs, or events. By using the Site, you agree to this policy.
1. Scope of This Policy
This policy applies to payments made through the Site for:
Tuition and other mandatory college fees.
Extracurricular activities, clubs, or sports programs.
College events, such as field trips, performances, or fundraisers.
Other optional services or programs offered by Shillong Commerce College.
2. General Refund Policy
Refunds are processed on a case-by-case basis, subject to the specific terms for each payment type below. All refund requests must be submitted in writing to the college authorities and include:
Your name and contact information.
The student’s name (if applicable).
Details of the payment, including date, amount and preferably a transaction ID.
Reason for the refund request.
We aim to process approved refunds within [insert timeframe, e.g., 10-15 business days] using a payment method deemed necessary or applicable by the college authorities. Refunds are subject to verification and compliance with college policies.
3. Fee Payments
All fee payments are final and non-refundable, except as outlined in this policy.
Payments must be completed as per the schedule provided by the college.
4. Refund Eligibility
Refunds may be considered under the following circumstances:
Duplicate payment: If a fee has been paid more than once in error, a refund request may be submitted.
Withdrawal: If a student withdraws admission before the commencement of the academic session, a partial refund may be issued after deducting administrative charges.
5. Third-Party Payment Processors
Payments are processed through third-party platforms. Refunds are subject to their processing times and policies, which may affect refund delivery.
Any processing fees charged by third parties are non-refundable unless the error is attributable to the college.
6. Refund Request Process
To request a refund, please contact our administrative office at the college office premises during working hours and on working days only with proof of payment and a valid reason for the request.
Refund requests must be made within [Insert Timeframe, e.g., 15 days] of the payment date.
7. Processing of Refunds
Approved refunds will be processed within [Insert Timeframe, e.g., 7-10 business days] through a mode of payment deemed necessary and applicable by the college authorities.
Any bank charges or transaction fees will be deducted from the refund amount.
8. Cancellations
Payment cancellations are not permitted once the transaction is processed.
For errors during payment, please contact the college immediately.
9. Exceptions and Force Majeure
Shillong Commerce College reserves the right to deny refunds for reasons outside our control, including but not limited to natural disasters, government orders, or other force majeure events.
In such cases, we may offer credits toward future programs or services at our discretion.
10. Changes to the Policy
Shillong Commerce College reserves the right to amend this policy as needed. Updates will be posted on our website, and continued use of the website indicates acceptance of the revised policy.
